Returns & Exchanges

At mberry, we want you to be completely satisfied with your purchase. If our flavor-tripping products don't make your life sweeter, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the items in their original packaging to ensure they are protected during transit and include a copy of your packing slip.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing